COOKIE & PRIVACY POLICY
Thank you for visiting Mistletoe Garden Design. We take privacy seriously. Outlined below is our current Cookie and Privacy Policy. Updated 15.04.20
Internet Privacy and Cookies Policy
At Mistletoe Garden and Landscape Design we are committed to safeguarding and preserving the privacy of our visitors. This Privacy Policy document (the “Policy”) has been provided by the legal resource DIY Legals and reviewed and approved by their solicitors.
This Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site and how we use cookies on this website.
We do update this Policy from time to time so please do review this Policy regularly.
Information That We Collect
In running and maintaining our website we may collect and process the following data about you:
Use of Cookies
Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website.
We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally; it is statistical data which does not identify any personal details whatsoever.
Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our website.
You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the “settings” section of your computer. For more information please read the advice at AboutCookies.org.
Use of Your Information
We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:
Storing Your Personal Data
In operating our website it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing and processing. We do our utmost to ensure that all reasonable steps are taken to make sure that your data is stored securely.
Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk.
Disclosing Your Information
We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:
Third Party Links
On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.
Access to Information
In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information.
Contacting Us
Please do not hesitate to contact us regarding any matter relating to this Privacy and Cookies Policy via email at [email protected]
Internet Privacy and Cookies Policy
At Mistletoe Garden and Landscape Design we are committed to safeguarding and preserving the privacy of our visitors. This Privacy Policy document (the “Policy”) has been provided by the legal resource DIY Legals and reviewed and approved by their solicitors.
This Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site and how we use cookies on this website.
We do update this Policy from time to time so please do review this Policy regularly.
Information That We Collect
In running and maintaining our website we may collect and process the following data about you:
- Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data
- Information provided voluntarily by you. For example, when you register for information or make a purchase
- Information that you provide when you communicate with us by any means
Use of Cookies
Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website.
We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally; it is statistical data which does not identify any personal details whatsoever.
Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our website.
You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the “settings” section of your computer. For more information please read the advice at AboutCookies.org.
Use of Your Information
We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:
- To provide information to you that you request from us relating to our products or services
- To inform you of any changes to our website, services or goods and products
Storing Your Personal Data
In operating our website it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing and processing. We do our utmost to ensure that all reasonable steps are taken to make sure that your data is stored securely.
Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk.
Disclosing Your Information
We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:
- In the event that we sell any or all of our business to the buyer
- Where we are legally required by law to disclose your personal information
- To further fraud protection and reduce the risk of fraud
Third Party Links
On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.
Access to Information
In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information.
Contacting Us
Please do not hesitate to contact us regarding any matter relating to this Privacy and Cookies Policy via email at [email protected]
Data Protection
Our data protection policy sets out our commitment to protecting personal data and how we implement that commitment with regards to the collection and use of personal data.
We are committed to:
ensuring that we comply with the eight data protection principles, as listed below
Data Protection Principles
We are committed to:
ensuring that we comply with the eight data protection principles, as listed below
- meeting our legal obligations as laid down by the Data Protection Act 1998
- ensuring that data is collected and used fairly and lawfully
- processing personal data only in order to meet our operational needs or fulfill legal requirements
- taking steps to ensure that personal data is up to date and accurate
- establishing appropriate retention periods for personal data
- ensuring that data subjects’ rights can be appropriately exercised
- providing adequate security measures to protect personal data
- ensuring that a nominated officer is responsible for data protection compliance and provides a point of contact for all data protection issues
- ensuring that all staff are made aware of good practice in data protection
- providing adequate training for all staff responsible for personal data
- ensuring that everyone handling personal data knows where to find further guidance
- ensuring that queries about data protection, internal and external to the organisation, is dealt with effectively and promptly
- regularly reviewing data protection procedures and guidelines within the organisation
- we operate a closed office with visitor restrictions to protect our clients data and confidentiality
- we process data only if necessary and avoid unnecessary copying or duplication
- we store data in a variety of ways to minimise risk of loss and avoid storing categories of data together unless necessary
Data Protection Principles
- Personal data shall be processed fairly and lawfully.
- Personal data shall be obtained for one or more specified and lawful purposes, and shall not be further processed in any manner incompatible with that purpose or those purposes.
- Personal data shall be adequate, relevant and not excessive in relation to the purpose or purposes for which they are processed.
- Personal data shall be accurate and, where necessary, kept up to date.
- Personal data processed for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
- Personal data shall be processed in accordance with the rights of data subjects under the Data Protection Act 1998.
- Appropriate technical and organisational measures shall be taken against unauthorised and unlawful processing of personal data and against accidental loss or destruction of, or damage to, personal data.
- Personal data shall not be transferred to a country or territory outside the European Economic Area unless that country or territory ensures an adequate level of protection for the rights and freedoms of data subjects in relation to the processing of personal
GDPR
We take the security of your personal information seriously and comply with all relevant aspects of the Data Protection Act 1998 (DPA) and the EU General Data Protection Regulation (GDPR).
Who we are: Mistletoe Garden Design
The person responsible for protecting, controlling and processing your data is Joanne Rogers.
You can contact this person with the following contact details:
Tel. 07799081828
Email. [email protected]
To provide our service to you, we need to keep a record of any information you give to us. This will help us to keep accurate contact details, help us plan our work and keep accurate business records.
In addition to this information we also need to take and store digital photographs of plants and the gardens to help plan our work and keep records of the garden including work done.
The lawful basis for processing your information is our mutual legitimate interests.
This information may be shared when necessary with those directly involved in our services to you or the administering of our company affairs. This may include: sub-contractors, labourers, administrators, delivery drivers, suppliers, consultants, accountants, bookkeepers and legal advisors.
Your personal information will not be given to any other third parties without your consent.
All data will be stored in a secure manner. This includes protection against unauthorised or unlawful processing and against accidental loss, destruction or damage. Your personal information may be stored using secure cloud storage services. These internet-based services may not be located within the EU. Only trusted and well-respected data storage providers will be used.
Your personal data will be stored only if necessary to:
You have the right to:
For more information about how your data is secured please see our data protection policy.
If you are unhappy about the way your personal data is used by us, you have the right to lodge a complaint with the Information Commissioners Office or other authority.
Please note that we will be unable to provide our services to you if we do not have your permission to store and process personal information you give us that we would reasonably need to fulfil our contractual obligations.
Who we are: Mistletoe Garden Design
The person responsible for protecting, controlling and processing your data is Joanne Rogers.
You can contact this person with the following contact details:
Tel. 07799081828
Email. [email protected]
To provide our service to you, we need to keep a record of any information you give to us. This will help us to keep accurate contact details, help us plan our work and keep accurate business records.
In addition to this information we also need to take and store digital photographs of plants and the gardens to help plan our work and keep records of the garden including work done.
The lawful basis for processing your information is our mutual legitimate interests.
This information may be shared when necessary with those directly involved in our services to you or the administering of our company affairs. This may include: sub-contractors, labourers, administrators, delivery drivers, suppliers, consultants, accountants, bookkeepers and legal advisors.
Your personal information will not be given to any other third parties without your consent.
All data will be stored in a secure manner. This includes protection against unauthorised or unlawful processing and against accidental loss, destruction or damage. Your personal information may be stored using secure cloud storage services. These internet-based services may not be located within the EU. Only trusted and well-respected data storage providers will be used.
Your personal data will be stored only if necessary to:
- Maintain our business relationship with you
- Fulfil our accounting responsibilities
- Fulfil our responsibilities for data protection according to the Data Protection Act 1998.
You have the right to:
- Access any of your information that we hold
- Rectify any of your data we hold that is incorrect
- Erase data we hold about you, where lawful.
- Restrict processing of your data
- Object to further processing of your data
- Withdraw consent at any time, where relevant
For more information about how your data is secured please see our data protection policy.
If you are unhappy about the way your personal data is used by us, you have the right to lodge a complaint with the Information Commissioners Office or other authority.
Please note that we will be unable to provide our services to you if we do not have your permission to store and process personal information you give us that we would reasonably need to fulfil our contractual obligations.
Copyright Joanne Rogers Mistletoe Garden Design 2024
